Diagnosing Battery Charging Issue
Things to check:
- Visually inspect battery. Check for swelling, burn marks, physical damage, torn shrink wrap.
- Using a MultiMeter, check the voltage of your battery. Double check to be sure that your battery isn't already fully charged. The proper fully charged battery voltage is listed below:
- 6s Battery: 25.2v
- 10s Battery: 42v
- 12s Battery: 50.4
- Using a MultiMeter, check the voltage of your battery. Be sure your battery hasn't been over discharged. The absolute minimum battery voltage is listed below (3v per cell shown. 3.2v recommended):
- 6s Battery: 18v
- 10s Battery: 30V
- 12s Battery: 36v
- Many times the charger is the issue. Try the following with your charger:
- Check to be sure the AC cable is connected to the power brick properly.
- While disconnected from battery plug charger into wall, status light should light up green.
- If status light does not turn on, test with a new outlet.
- If status light still does not turn on, the issue pertains to the charger.
- Plug charger into battery, status light should light up red if battery isn't fully charged.
- Using a MultiMeter, test the output voltage of your charger. The output voltage must match the listed voltage on the back of the power brick.
- If charger passes all inspections there may be an internal issue with battery pack. Contact us at firstname.lastname@example.org.
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